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65 Telephone Triage in Specialist Palliative Care
  1. MD Howes
  1. Saint Francis Hospice, Romford, Essex

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Over the last 10 years specialist palliative care and its provision has been closely scrutinised. The need for palliative care services to be flexible and extend to patients with non-malignant conditions is now universally acknowledged. New and innovative approaches to the provision of care are needed.

Since 1997, before the NHS modernisation agenda called for providers of health care …

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